Chromebook Crashes Constantly
If you find your Chromebook constantly crashing, it could be anything from a software issue to a bad internet connection or a malware infection. If your Chromebook is connected to the internet and has Google Play Services installed, it could be constantly trying to update apps and crashing as it can’t complete the task. If your internet connection is poor, your Chromebook will keep trying to load pages and crash at every attempt. If you suspect that your Chromebook is trying to update apps and the process keeps failing, you can force it to stop. Open the settings menu and go to Advanced Settings > Apps. From here, you can force stop any app that you believe is causing the crash. If you suspect a malware infection, you will have to run a malware scan and clean the device. You can find our guide to cleaning a Chromebook here.
Chromebook Shows a Purple Icon and Hangs
If you find that your Chromebook is showing the purple “stopped” icon and the browser hangs, it could be due to a bad internet connection. You can try restarting the device and trying again to see if it works. If you have tried restarting your Chromebook and the internet connection is clearly functional, it could be due to Google Play Services. If you have downloaded a ton of apps and have seen Play Services constantly trying to update and failing, it could also show this problem. If you suspect it’s due to Play Services, you can force stop the service from the app manager and see if it works. If the internet connection is clearly working, you can try clearing the browser cache and cookies to see if it works.
Chromebook is Unresponsive When Typing or Editing
If you find that your Chromebook is unresponsive when you’re typing or editing content on the device, it could be due to low memory. If you have a lot of apps running in the background, your Chromebook will keep using the memory until it gets full. If you have a ton of apps running in the background, you will have to close them by using the app manager. You can also use the “Alt+Tab” key combo to switch between apps. If your Chromebook has a lot of tabs open, you will have to either close them or try switching to incognito mode.
Chromebook is Unresponsive While Scrolling
If you are scrolling on your Chromebook and it stops working, it could be due to low memory. If you have a lot of tabs open, it will keep using the memory until it gets full and will cause the page to freeze while it waits for the computer to free up RAM. If you have a ton of apps running in the background, you will have to close them by using the app manager. You can also use the “Alt+Tab” key combo to switch between apps. If your Chromebook has a lot of tabs open, you will have to either close them or try switching to incognito mode.
Confirm That The Issue Is With The Chromebook
If you are sure that your Chromebook is infected with a virus, you can try using a bootable antivirus tool to clean the device. You can find our guide to using a bootable antivirus to clean your Chromebook here. If the issue is not related to your internet connection, you can try resetting your Chromebook to factory defaults and see if it works. You can find our guide to resetting a Chromebook here. If the issue is related to your internet connection, you can try running a diagnostic test to confirm that it’s not your internet provider at fault. You can find our guide to running the Adobe diagnostics on your Chromebook here.
Run The Adobe Diagnostics
If you have tried resetting your Chromebook and cleaning it with a bootable antivirus tool but the problem keeps coming back, you can try running the Adobe diagnostics on it. These diagnostics can help detect hardware issues and suggest solutions that you can try to resolve the issue. The online diagnostics tool only works if you are using an official version of Chrome OS (not a third-party version). You can find our guide to running the Adobe diagnostics on your Chromebook here. 3 Ways How To Fix Unresponsive Chromebooks?
How can I fix a Chromebook that is broken?
Remove any devices that are linked to this Chromebook, such as the mouse or external hard drive.
going into recovery mode Chromebook: Press Power after holding down Esc and Refresh. Give up power. On several variants of Chromebooks: Hold down Esc and Maximize while pressing Power. Give up power.
How can I thaw out a frozen Chromebook?
Simply click the power button on your Chromebook until it shuts down, then press the power button once again to restart it if it has become frozen. Restarting the Chromebook will hopefully fix the problem.
What can I do to fix a broken Chromebook?
Turn your Chromebook off and back on if it’s crashing or freezing. Close all open programmes and browser tabs. If a certain tab in your browser causes your Chromebook to crash or freeze, press Ctrl + Shift + r to forcefully reload the website. 3 Ways How To Fix Unresponsive Chromebooks?
How do you restart a non-responsive Chromebook?
Restart a stalled Chromebook.
Simply hold down the Power button until the gadget shuts off. Press the Power button once more to restart the Chromebook.
Are Chromebooks repairable?
Given that a lot of Chromebooks can be fixed, some fixes are already covered by system warranties and are done by authorised service providers.
What are the Chromebook restarting keys?
The standard way is to press the “refresh” button while tapping the power button because the majority of Chromebooks lack a separate “reset” button (some offer additional options we’ll cover in a moment). Your Chromebook ought to restart right away. Press and hold the Volume Up and Power buttons on a Chrome OS tablet for 10 seconds.
How can I make my Chromebook restart on its own without turning on?
Hold the refresh key on your Chromebook (located fourth along the toolbar, above the 3 and 4 keys) while pressing the power button right away to do a hard reset. Your Chromebook ought to be forced to restart itself as a result. Except for tablets, most ChromeOS devices should be compatible with this procedure.
Are Chromebooks durable for life?
The typical Chromebook lifespan is between five and eight years. For at least five years after the date of introduction, a Chromebook will get a full update to Chrome OS every four weeks.
How can a Chromebook be harmed?
Using your finger, pens, pencils, or any other hard object to touch the screen could easily scratch and harm the display. If the user places items like discs, books, or pens on the keyboard and closes the lid, the screen may also crack. 3 Ways How To Fix Unresponsive Chromebooks?