Table of Contents

Instructions for participating in online meetings using a wide range of electronic gadgets

Adobe Connect System Requirements (Software And Hardware) 2022

WINDOWS

  • A processor with a minimum of 1.4 GHz (Intel Pentium 4) (or equivalent)
  • Supported Operating Systems: Windows 10, 8.1 (32-bit/64-bit),
  • Windows 7 (32-bit/64-bit),
  • Windows 10 Mobile
  • With 512 megabytes of random access memory (1 GB recommended)
  • A minimum of Microsoft Internet Explorer 11; Windows Edge; Mozilla Firefox; Google Chrome

This is an HTML Client.

  • Processor speed of at least an Intel Core i5
  • All editions of Windows 10, 8.1, and 7, including Windows 7 64-bit
  • A minimum of 2GB of Random Access Memory (4 GB recommended)
  • All newer versions of Google Chrome, Mozilla Firefox, and Microsoft Edge (Chromium) (v79.0 & above)

MAC OS

  • Minimum of 1.83 GHz Intel Core Duo speed
  • 512 MB RAM (1 GB recommended)
  • Operating Systems for Macintosh 10.13, 10.14, and 10.15
  • Browsers like Firefox, Safari, and Chrome by Mozilla, Apple, and Google
  • Chrome 70.0+, Safari 12.0+, and Firefox 70.0+ are all supported browsers for the HTML Client (v65.0 & above)

LINUX

  • Dual-booting with Ubuntu 16.04 and Red Hat Enterprise Linux 6
  • Linux has no application support available. Meetings can be attended by Linux users using their browsers.
  • Chrome, by Google
  • This is version 23 of Adobe Flash Player.

CONTEXT IN REALITY

  • This is version 7.11 of Citrix’s XenApp server software.

MOBILE

  • Adobe Connect Server 8.2 or later is required for use with the iOS and Android Adobe Connect app.
  • Using a version of Adobe Connect Server prior to 9.4.2 may cause some meeting features to be disabled (required for Custom pods)
  • You must be using a version of Google Android later than 4.4.
  • iOS 8.1.2 or later on an Apple device
  • Supplemental Prerequisites

Bandwidth:

Bandwidth requirements of 512 kilobytes per participant, meeting participant, or Adobe Connect application user.

Connection:

DSL or cable (wired connection is preferable) is required for all Adobe Connect users, including presenters, administrators, trainers, and event and meeting hosts.

Meeting Hosts, Event or Webinar Managers, Virtual Classroom Managers, and Administrators will need Adobe Flash Player 13 or higher to manage their Adobe Connect accounts. Adobe Connect System Requirements (Software And Hardware) 2022

Prerequisites for an On-Premise Server

To access the Adobe Connect server:

Windows:

A 2019 release of Microsoft Windows Server 2016 (64-bit) (64-bit)

Virtual worlds

Release 5.x of VMware ESXi

Database

SQL Server 2017 (64 Bit), 2016 – Microsoft (64-bit).

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As an XL, T3.2 is considered to be quite large.

Specifications for the Required Hardware

  • Processor speed of at least 2 GHz on a quad-core Intel Xeon
  • Maximum of 16GB RAM
  • For a large-scale installation, you’ll need at least 4 GB of disc space. 150 GB of free space on the hard drive can be used to store data. As data grows, so does the need for hard drive space.
  • The New Technology File System
  • It is suggested to use an SSL hardware accelerator.

Note:

Whether components like CQ and FMG are deployed locally with Adobe Connect, or on separate servers, affects the amount of HDD space and RAM required. Adobe Connect System Requirements (Software And Hardware) 2022

Preference for shared storage

  • Specifications for hard drives: 10,000-15,000 RPM, preferably over Fibre Channel
  • TCP/IP connection with 1Gbps or greater input/output bandwidth
  • Active/Active multi-path controllers
    File Sharing: CIFS or a Compatible Format

Please take note that the aforementioned requirements are suggested for deploying Adobe Connect Server with NAS or SANs. Your requirements will be different based on the scale and nature of your deployment. Adobe Connect System Requirements (Software And Hardware) 2022

Needs in a Network

Fast Ethernet, 100 Megabits per second (1 Gbps recommended)

Necessary Port Features

Port 1935 (RTMP), Port 80 (or another HTTP port), Port 443 (if SSL is enabled), Port 25 (Simple Mail Transfer Protocol), and Port 1433 (external database) (optional)

An LDAP directory server

For more information, check see Integrate Adobe Connect with LDAP directory service.

Server requirements (New) for Adobe Connect ACTS on Windows:

Using Microsoft’s Windows Server 2016 (64-bit) in 2019 (64-bit)

Virtual worlds

Release 5.x of VMware ESXi

Specifications for the Required Hardware

  • Processor speed of at least 2 GHz on a quad-core Intel Xeon
  • At least 8 gigabytes of random access memory
  • 10 GB of available hard drive space for an enterprise installation and log storage
  • The New Technology File System
  • Needs in a Network
  • Fast Ethernet, 100 Megabits per second (1 Gbps recommended)

Necessary Port Features

In listening mode, ACTS exposes the following tunable ports; to prevent unauthorised access, these ports must be blocked.

When using ACTS, the default admin port is 8080.

  • This port should never be made public and is reserved for internal Adobe Connect administration and health checks.
  • Port 9002 is set as the default for ACTS web services.
  • Because of its importance in handling WebSocket requests, the load balancer must make this port public.
  • The load balancer handles all the HTTPS (wss) traffic and SSL offloading, while ACTS receives the offloaded data
  • Live meeting data transfer from ACTS to CPS server uses port 1935 (RTMP), 80 (or another HTTP port), and 443 (if SSL is enabled).

Adobe Connect Edge server requirements (Adobe Media Gateway-based Universal Voice)

System software that is compatible

Server 2008 (64-bit), Release Candidate 2 for Microsoft Windows (64-bit)

Specifications for the Required Hardware

  • Dual-core Intel Xeon CPU running at 2 GHz (3 GHz quad-core Intel Xeon recommended)
  • Four gigabytes of random-access memory
  • Hard disc space requirements: 2 GB for installation, 10 GB for regular use
  • The New Technology File System

Needs in a Network

  • High-Speed Internet Protocol (TCP/IP) — 100 Mbps (1 Gbps recommended)
  • TCP Port 5060
  • The number of available ports increases by two for each additional simultaneous Universal Voice conference. There is a range configuration option for these ports; for instance, 500 meetings can be held using Universal Voice on a port range of 5000–6000.
  • Fast Ethernet, 100 Megabits per second (1 Gbps recommended)

Note:

You’ll need to set up Adobe Media Gateway if you want to use Universal Voice. Set up AMG such that calls go through a SIP-compliant endpoint that can forward them to your selected audio conferencing provider.

Note: The application server and Adobe Media Gateway installation process can occur on the same computer. Adobe suggests setting up AMG on a dedicated machine.

Requirements to attend virtual sessions on various devices

Operating System Adobe Connect Client Enhanced Audio/Video Standard View
Windows Desktop application
  • Intel Core i3 or faster processor (or equivalent)
  • Windows 11, Windows 10
  • 1 GB of free RAM (2 GB or higher recommended)
  • Intel Core i5 or faster processor (or equivalent)
  • Windows 11, Windows 10 (64-bit, Windows 10 ‘N’ Edition users must install the ‘Media Feature Pack’ before installing the application.)
  • 1 GB of free RAM (2 GB or higher recommended)
Browser client
  • Intel Core i3 or faster processor (or equivalent)
  • Windows 11, Windows 10
  • 2 GB of free RAM (4 GB recommended)
  • Google Chrome (latest), Mozilla Firefox (latest), and Edge-Chromium (latest)
  • Intel Core i5 or faster processor (or equivalent)
  • Windows 11, Windows 10
  • 2 GB of free RAM (4 GB recommended)
  • Google Chrome (latest), Mozilla Firefox (latest), and Edge-Chromium (latest)
MacOS Desktop application
  • Intel Core i3 or faster processor (or equivalent)
  • 1 GB of free RAM (2 GB recommended)
  • Mac OS X 10.15, 11.0 and 12.0
  • Intel Core i5 or faster processor (or equivalent)
  • 512 MB of free RAM (1 GB recommended)
  • Mac OS X 10.15, 11.0 and 12.0
Browser client
  • Intel Core i3 or faster processor (or equivalent)
  • Mac OS X 10.15, 11.0 and 12.0
  • 2 GB of free RAM (4 GB recommended)
  • Apple Safari (latest), Google Chrome (latest), Mozilla Firefox (latest), and Microsoft Edge – Chromium (latest)
  • Intel Core i5 or faster processor (or equivalent)
  • Mac OS X 10.15, 11.0 and 12.0
  • 2 GB of free RAM (4 GB recommended)
  • Apple Safari (latest), Google Chrome (latest), Mozilla Firefox (latest), and Microsoft Edge – Chromium (latest)
Linux Browser client NA
  • Ubuntu 18.04; Red Hat Enterprise Linux 7
  • Google Chrome
VIRTUAL ENVIRONMENT NA Citrix XenApp 7.11
Android devices Mobile apps Adobe Connect New mobile apps v 3.2 or above (To be released shortly)
  • Adobe Connect New mobile apps v 3.0 or above
  • Adobe Connect mobile app (latest version)
iOS devices Mobile apps Adobe Connect New mobile apps v 3.2 or above
  • Adobe Connect New mobile apps v 3.0 or above
  • Adobe Connect mobile app (latest version)

 

Additional requirements

Connection:

  • Students, webinar and meeting attendees need 512 Kbps.
  • Adobe Connect hosts, presenters, administrators, trainers, and event organisers need 1 Mbps (wired)

Enhanced Audio/Video Experience Full HD (1080p)

  • Minimum 3 Mbps for Full HD (1080p) camera/screenshare.
  • Minimum 6 Mbps for 50 camera screenshare in a room.

 

 

 

More like this

  • Run Connection Test to check if you can attend and host meetings
  • Adobe Connect Help and Learn page
  • Start a trial to host meetings
  • Release Notes of all Adobe Connect releases
  • What’s New in Adobe Connect
  • Get started with Adobe Connect
  • Adobe Connect Using guide
  • Adobe Connect user community, tutorials, and forums

 

If you’re wondering what software and hardware you need to run Adobe Connect, read this.

Specifications for the Required Hardware

  • Dual-core Intel Xeon CPU running at 2 GHz (3 GHz quad-core Intel Xeon recommended)
  • Four gigabytes of random-access memory.
  • Hard disc space requirements: 2 GB for installation, and 10 GB for regular use.
  • WindowsNT File System.

So, what works with Adobe Connect?

You’ll need a modern browser (Firefox 3, Safari 4, or Internet Explorer 7/8) and Flash Player that’s up to date to use Adobe Connect Pro. When you first sign into Adobe Connect, you’ll be prompted to download and install a small add-in for improved functionality.

Can I use Adobe Connect with Windows 10?

Operating Systems: Windows 11, Windows 10 (the “Media Feature Pack” is required for 64-bit and Windows 10 “N” Edition installations).

Can you tell me how much data transfer Adobe Connect requires?

Participants, meeting attendees, and final Adobe Connect app users may expect a bandwidth of 512 kilobytes per second. Presenters, administrators, trainers, and event and meeting hosts using Adobe Connect should use a DSL or cable (wired) connection.

How do I determine the optimal web browser for Adobe Connect?

To allow Adobe Connect pop-ups, go to the settings menu of the browser you intend to use. Use Mozilla Firefox or Google Chrome for the best experience on a Mac.

Is there a Windows 11 version of Adobe Connect?

It is highly recommended that you only use the operating systems and hardware platforms specified in the Adobe app’s system requirements when running the app.

Does Adobe Connect for PC have a price tag?

Adobe Connect provides a number of options for remote meetings and collaboration.  Adobe Connect System Requirements (Software And Hardware) 2022 Adobe Connect is a free programme that works on mobile devices running Android and iOS as well as desktop computers running Windows and Mac OS.

Does Adobe Connect cost anything?

If you own an Android tablet or smartphone, you may run meetings entirely from your device thanks to the free Adobe Connect software, which provides all the essential features of your computer to your mobile device. Start and manage gatherings, including permissions, recordings, audio conferencing, and room setups.

I was wondering how much Adobe Connect will set you back.

Adobe Connect (monthly pricing starting at $50) is a video conferencing service with an emphasis on personalization (UX).

Please advise on how I may strengthen my Adobe Connect link.

Make sure your Optimized Room Bandwidth is set to “Modem” if you know or suspect that some guests will be using a sluggish connection by going to the Meeting menu while you’re in a connect room, selecting Preferences, then Room Bandwidth.

Can you walk me through the steps of setting up Adobe Connect?

Get Adobe Connect and learn how to use it. To get the various clients and programmes, click Download Adobe Connect below. If you want to sign up or install, just follow the on-screen prompts.

When did Adobe Connect last get an update?

  • The following are the stages of the release of Adobe Connect 11.0:
  • Data storage and retrieval Improvements will start on August 30, 2020.
  • To be made accessible for on-premises deployments beginning September 17, 2020.
  • Upgrade your managed services by contacting your Adobe Connect Managed Services (ACMS) representative or private cloud service provider today.

Should I install Adobe Connect?

If you don’t have Adobe Flash Player installed or want to share your screen during a meeting, you’ll need the Adobe Connect meeting application. Please use the installers provided below to get the app set up in advance of your meeting.

My Adobe Connect connection is slow, what can I do?

When dealing with high latency, try:

  • Stopping any unneeded programmes from running on your computer.
    Your modem or router has to be restarted.
  • Make the change to a wired network (if using WiFi)
  • For more information, contact your ISP.

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