If you use a mouse frequently, you may have encountered instances where it would not work. This may cause irritation at work, particularly if the device is necessary for completing tasks quickly. You don’t have to throw away your mouse right away because it still might function. You may discover how to fix your mouse in this article and bring it back to working order.

Summary of the Error

The following problems could lead to this issue:

Frozen computer:

The mouse won’t work if the Num lock key is pressed on your laptop keypad. The Lock key will continually turn the keyboard on and off if it is pushed. Your laptop will freeze and all hardware won’t work if the indicator doesn’t change. Restart the laptop to fix the problem, then move on to the next suggestion.

Num Lock Key Missing:

If your keyboard is lacking and some have no LED, simply press the “Ctrl+Alt+Del” keys all at once. A blue Windows choice will appear on your screen as a result of this activity. Your system is frozen if this function doesn’t appear on your screen. As previously suggested, restart your computer to resolve this issue.

Mice in Conflict:

In order to determine whether newly installed gear is the root of the problem, you might want to uninstall it.

Not correctly connected:

The mouse won’t function if the connections are incorrect. Two different kinds of mouse exist.

The USB mouse:

When using a USB mouse, cut the cable and reattach it to a different USB port. Avoid using a USB hub since it might not have enough power to establish the connection.

Mobile Mouse:

Make sure the wireless mouse is receiving enough power if it is. For power notifications, check the power indicator frequently. Light will be the manifestation of this. Additionally, make sure the power switch is turned on. If the mouse is turned on but not functioning, try replacing the batteries and check that the wireless receiver is both within range and unobstructed by any objects. If it still doesn’t work, try unplugging the USB adapter and re-plugging it.

Conflicts with the driver or the mouse:

Driver conflict could exist if the mouse is operating in Safe mode. To solve the issue, go to these shops.

In Device Manager, expand the mouse option. To do this, click the plus sign (+).
Remove each device on the list by selecting it one at a time, then selecting delete.
Run a Troubleshooter by following the instructions supplied by your Windows if this doesn’t work.

Missing or outdated drivers:

The Windows default driver might not function with your mouse, so to check for this, go to Drive Manager and see if a driver has been installed for your mouse. The issue might be resolved by installing a particular driver that is appropriate for the mouse. Look through the list on the page for links to well-known mouse manufacturers’ websites where you may get mouse drivers. Make sure you have the most recent version of the driver if you already have one for your mouse model. Download the most recent update if not.

Hardware problems:

Try using a different mouse to see if it will work if none of the methods above work. If the other mouse functions, try using your primary mouse with a different PC. If it still doesn’t work, the mouse port is the source of the issue. Think about switching it out for another port. If they continue to malfunction, a new motherboard must be installed.

Operating system data that are damaged:

If none of the things you’ve done have worked, your OS may be corrupted. If so, use a system installation CD to restore it.


Here are some fixes for a mouse that won’t work.

Solution 1: Plug in the USB receiver or cable again

Make sure your wireless cable is attached to your laptop securely if it’s not working. Try unplugging and plugging it back in once more, or try the other USB port.

  • Remove the receiver or cable from the laptop port.
  • Wait a short while.


  • Check to verify whether it works by plugging in the cord once more and using the mouse.

Solution 2: Wireless mouse-specific hardware

Try these techniques if you use a wireless mouse:

  • Replace the outdated batteries with fresh ones by removing the old ones. Now verify that the mouse functions.
  • Open the Control Panel and select Bluetooth to verify the Bluetooth mouse’s battery life.
  • Check the “Total Battery Power Remaining” field now. It will let you know when the mouse’s batteries need to be changed.


  • Verify that the mouse’s wireless receiver is accessible. Make sure there aren’t too many items in the way.


  • The wireless USB adapter can also be disconnected and plugged onto an other port.

Furthermore, your wireless mouse needs to be powered in order to function. The indicator light can be checked by turning it on. If the mouse is not receiving power, you can try moving it around on the mousepad or turning off and on the mouse’s power switch, which is frequently located on the bottom of the device.

Solution 3: Restart the computer

Sometimes, problems can be solved by simply restarting your laptop. If you’ve tried the aforementioned two fixes and it hasn’t helped, unplug the mouse and restart the laptop. Plug the mouse in once more after the system restarts.

Solution 4: Troubleshoot

If your laptop does not recognise the mouse once you plug it in, you can also use the hardware troubleshooter. To do this, open “Troubleshooting” in the “Control Panel,” choose “Hardware and Devices,” and then click “Start.” Restart your laptop after the procedure is finished, then test the mouse.

Solution 5: Update your mouse driver

An outdated driver could be the cause of a mouse malfunction. Check for recent updates on the manufacturer’s website by going there. Make certain that you just select drivers for your mouse. To update drivers, choose between two methods.

Update drivers manually

To complete this process, you must go to the website of the company that makes your mouse and look for the right driver that is compatible with Windows. Download the update once you’ve found it.

Update drivers automatically

If you don’t have the time to update manually, you can use a third-party programme to update automatically. Such a tool will search the internet for available drivers, inform you of their availability, and download and install them on your behalf.


Finding the cause of your mouse not working on a laptop might be difficult, but if you have the patience to see it through, you will undoubtedly discover a solution that works for you among those listed in this article. You might need to reload the drivers, though, if neither of these solutions works.

Solution 6: Install the mouse driver again

You can try reinstalling the mouse drivers on your laptop through Device Manager if your mouse isn’t functioning properly.

To automatically install the mouse drivers using the Microsoft driver repository, take the following actions:

  • To access the Device Manager, hold down the Windows key and X.
    Choose “HID-Compliant Mouse” from the list of options under “Mice and other pointing devices” to uninstall it.
    Your laptop will request your approval before restarting. Give the go-ahead. After the installation of your mouse driver, you can test your USB or wireless mouse.

Disable the Fast Startup Option

One of the reasons your laptop mouse occasionally won’t work is a quick starting. Therefore, take the following actions to disable it:

  1. Power Option may be found by pressing Windows + X.
  2. Next, select “Change options that are not currently available” after selecting “Choose what the power button does.” “Turn on rapid starting” box should be deselected.
  3. Restore the changes. Now that your computer has been restrained, fixing your mouse should take longer.

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