In addition to the operating system, Toshiba Satellites that ship with Windows Vista or Windows 7 have a hidden partition on the hard drive that contains software that can be used to format the hard drive or restore the operating system to its original configuration. It is possible to reformat a hard drive using Toshiba HDD Recovery or Toshiba Recovery Wizard if the computer no longer boots to the operating system, or if you intend to sell the computer but do not want your business files to be transferred to the new owner’s computer. The software that comes pre-installed on your computer differs depending on the type of your laptop. Because reformatting the drive will erase all of the data on it, you should make a backup of any important files before proceeding.

Toshiba HDD Recovery

1. Restart or turn on the Satellite if it is not already running. When the Toshiba logo screen shows, use the “F8” key to access the Advanced Boot Options menu.

2. If the Satellite boots to Windows before reaching the boot menu, press the “Ctrl-Alt-Del” keys to restart the laptop. Step 1 should be repeated.

3. Choose “Repair Your Computer,” then press “Enter” to bring up the System Recovery Options window.

4. From the drop-down box, select your preferred keyboard layout, and then click “Next.”

5. “OK” will appear after you have entered the administrative credentials for your Windows account.

6. From the drop-down menu, select “TOSHIBA HDD Recovery.” To proceed, click “Next.” Once more, press the “Next” button.

7. Double-check that your AC adapter is properly attached to your Toshiba Satellite. To reformat the hard drive, select “Yes” from the drop-down menu.

8. When the message “The Recovery Process Has Completed” shows on the screen, press the “Restart” button.

Toshiba Recovery Wizard

1. When the Toshiba logo appears, power on or restart the Satellite and hit the “F8” key once again.

2. If Windows loads before the Advanced Boot Options screen, press the “Ctrl-Alt-Del” keyboard shortcut to restart the machine. Restart the process at Step 1.

3. From the drop-down box, select your preferred keyboard layout, and then click “Next.” After you’ve entered your administrative password, click the “OK” button.

4. Select “TOSHIBA Recovery Wizard” from the drop-down menu. Connect the laptop’s AC adapter to the computer and press “OK.”

5. If you want to restore the hard drive to its original state, select “Recovery of Factory Default Software.” If you want to erase all data from the hard drive, select “Erase the Hard Disk.”

6. If you want to restore your computer to its factory settings, choose “Recover to Out-of-Box State,” “Recover without Changing the Hard Drive Partitions,” or “Recover to a Custom Size Partition” from the drop-down menu. When you choose the first option, all data on the entire hard drive will be deleted; when you choose option 2, all data on only the first partition will be deleted; and when you choose option 3, all data on the entire hard drive will be deleted and Windows will be reinstalled on a partition of a specific size.

7. If you want to wipe the drive, choose “Delete All Data and Partitions from the Hard Disk” orDelete All Partitions and Overwrite All Sectors on the Hard Disk” from the “Delete All Data and Partitions from the Hard Disk” menu. If there are faulty sectors on the drive, use the second alternative.

8. To complete the process, simply follow the on-screen instructions. When the format is complete, click “Finish” to turn off the laptop.


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